We have put every possible measure in place to keep you and our team safe. This includes:
-Enabled safe social distancing by increasing our clinic size and limiting the number of patients in at the same time
-Provided colleagues with personal protective equipment (PPE) to provide care safely
-Put in place additional deep cleaning procedures in between every patient
-Provided hygiene and hand sanitiser stations for you to take advantage of
-Changed to cashless payments to minimise contact
So you can rest assured you will be in safe hands.
We generally recommend that you aim to arrive 5 - 10 minutes before your appointment so you can relax in our waiting room and grab yourself a refreshment.
If you are feeling unwell please do not visit our clinics. During this time we have waved our cancellation policy and will be happy to refund your treatment. Please give us a ring if you have any questions. We do ask if you could try to give us as much notice as possible to help us manage our bookings.
There is plenty of free parking available at both of our sites, directly in front of the building.
For directions on finding us please view the Contact Us page
This is up to you, but generally we would try and see you as soon as possible following your injury in order to start treatment and advise you on the best course of action. If you have recently had surgery, your consultant should advise you on when is best to start your treatment.
If you are still unsure please feel free to give us a call and we can advise you.
During your first appointment we will ask you a full medical history to find out about you and your injury. We will then go through a thorough assessment to provide you with an accurate diagnosis and appropriate treatment plan. This may include mobilisations, deep tissue massage, ultrasound, dry needling and taping. We will then put together a bespoke rehabilitation programme in order to get you back to full fitness in no time.
At the Horsham Sports Injury Clinic we believe in a hands-on approach. Our focus is not only pain relief, but to get to the route of the problem and give you a permanent solution. So if you have any musculoskeletal injuries or soreness then we can help.
As therapists working with hundreds of patients every week, we have seen it all in terms of clothes our clients wear to appointments. From suits and ties to pyjamas; jeans and dresses to exercise clothes. So please don’t ever worry if you don’t remember to bring the “right clothes” with you.
Ideally we will need to be able to clearly see the area where you are getting the pain in order to fully assess your injury and treat it properly. So what you will need to wear will depend on where your pain is. For example, if you have hip, knee or ankle problems, a pair of shorts is a good idea. If you have neck, shoulder or back pain it is best if you are able to remove your top half (obviously leaving on bra’s or strappy tops for women).
We fully understand it can be a bit daunting when seeing a therapist for the first time but we will do all we can to put you at ease.
We value the health and wellbeing of our patients at the Horsham Sports Injury Clinic. We also appreciate time – both yours and ours. Running our clinic efficiently allows us to help more people achieve their physical goals. This cancellation policy was created out of respect for the time of our patients and our therapists.
In order to provide the best service possible, we promise to do our part by always giving you our full and undivided attention. Reminder emails are sent as a courtesy to all our clients, however, the onus is on yourself to keep a record of all of your future appointments.
To cancel or reschedule an appointment without incurring a charge, we require at least 24 hours notice. Appointments being cancelled or rescheduled within 24 hours of the appointment time will be liable to a late cancellation charge. The charge will be 50% of the appointment cost being cancelled or rescheduled.